Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake from your local shipping service and might like to terminate your order, first check your e-mail and/or spam filter to make sure you clicked on the correct delivery address and/or URL. Once this offers been done, if you are nevertheless interested in continuing, just reply to the email with the information on your request and you should greatly appreciate any kind of assistance you might offer. For technological issues, you may possibly need to get in touch with customer care via their phone number: (Toll Free). Alternatively, if an individual have any additional questions, you can send us a good email and we will do our utmost to assist you.
Your bundle appear at your current door within 7 to ten operating days. Take note of which shipping times may vary from one courier company to be able to another. Hence, it is, always preferable to buy with a trustworthy company. To assist ensure your package arrives safely, we always advise of which you sign your own parcel’s “Thanks For Sending” section in order to arrives. Your local delivery services are usually required to clearly display this signature bank confirmation on almost all sent items, including Element Vape goods.
As soon as your parcel is here at your doorway, you will need to collect it as soon because possible. This is usually normally done by simply completing a self-addressed, stamped envelope together with your return tackle and tracking number. Upon arrival, ensure that your unit is totally charged and ready to begin using that immediately. Tend not to wait for your Aspect Vape product in order to warm up; it can not be stressed enough, particularly in the case of rechargeable batteries.
As layed out within the above section, when shipping to be able to UK residents, shipping is going to be facilitated by certainly one of our across the country network of courier companies, such because DPD, FED EX LOVER or UPS — but please allow for additional fees to be obtained into consideration when placing your purchase. Customers located inside the Republic of Ireland are not authorized to get online. Within most cases, clients located within the Republic of Ireland will be unable Vape Pen to purchase the object through the use of credit credit cards or free e cards. We are currently going through some issues along with credit card scams in European countries and certain situations, payments made using these methods may possibly be declined or even reversed. In addition, all deliveries in order to EU customers may possibly be subject to taxes and import responsibilities.
Whenever shipping internationally, you should note that persuits procedures are really time-consuming and usually require the help of a great independent customs dealer. In the situation of an imported product, delivery times will be based mostly on your courier’s international delivery services and transit periods may greatly exceed our internal shipping estimates. Should you be not sure of expected flow times, please contact us immediately. Worldwide orders will usually arrive within three to five business days after payment has already been received.
For all those questions relating to this matter, make sure you note that concerns should be focused towards our business headquarters. Should you need to make changes or inquire regarding our services in general, you may do so at anytime during business hours, Monday through Friday, except Sunday, Wednesday, and Thursday. Should you have any other concerns, you can possibly contact our customer service team or perhaps one of our sales representatives in the main office. If you prefer to location your order online, you are delightful to visit our website and follow the simple instructions supplied. All billing plus ordering information may be provided in the click of a button.
As constantly, we strongly advise that all purchases be paid regarding entirely before delivery or delivery regarding products. Any adjustments to shipping or perhaps delivery policies will be clearly indicated after receipt of transaction. In the event of a problem in any item, please contact us all right away for a return or alternative. As long because your satisfaction will be our most critical, we all will work together with one to make positive that you possess the best electric products available.